Fraud & ID Theft Prevention

Identity theft has been the top consumer complaint to the Federal Trade Commission now for 13 years running. 

The FTC’s annual look at its Consumer Sentinel Network database of complaints found that 2012 was the first year the agency got more than 2 million complaints overall, with 18% related to identity theft. 

The average loss from the misuse of a victim’s personal information is more than $4,900.

If you are a victim, take these steps immediately:

    1. Place a fraud alert on your credit reports, ask for a free copy of your credit report, and review those reports for evidence of accounts you didn’t open. Fraud unit contacts are:

Equifax 888-766-0008 
P.O. Box 740241, Atlanta, GA 30374-0241

Experian 888-397-3742 
P.O. Box 9532, Allen, TX 75013

TransUnion 800-680-7289
P.O. Box 6790, Fullerton, CA 92834-6790

  1. Close accounts–including share drafts/checks or ATM cards–that have been tampered with or used fraudulently. Contact all financial institutions and lenders, credit card issuers, utility companies, and the Social Security Administration to notify them of the fraud. Follow up each conversation with a letter.
  2. File a report with law enforcement and insist on getting a copy of the report or the report number.
  3. File a complaint with the FTC. Visit for more information or call 877-IDTHEFT.

Scams Targeting Older Adults

The elderly are the fastest growing segment of our society and they are also an important part of our country's economy.

Avoiding Fraud

Don’t be a fraud victim. A basic understanding of how scam artists work can help you to avoid fraud and protect your hard-earned money. 

General Internet Security

Securing Your Computer

Recovering from an Attack

Copyright 2013 Credit Union National Association Inc. Information subject to change without notice. For use with members of a single credit union. All other rights reserved.