Fraud & ID Theft Prevention

Below are the steps you may want to consider in the near future that will further protect your personal information. 

Visit each credit bureau’s site to get more information about placing a security freeze on your credit report.

Note that credit bureaus may experience high call volumes and web traffic after major data breaches and other widespread identity attacks. You may experience long phone wait times and even have difficulty accessing the credit bureau online security freeze forms during these times.

You can also place a security freeze by mail (use certified mail). Make sure you send the following information in your request:

  • Your full name, including your middle initial any generational suffix (e.g. Jr., II, etc.)
  • Complete current address, and previous addresses for the past two years
  • Date of birth, month, day, and year
  • Social security number
  • Proof of identification (e.g. a photocopy of your valid driver’s license, passport, state ID, military ID, or birth certificate)
  • Address verification (e.g. utility bill, cell phone bill, pay stub. Do not send a credit cards statement, magazine subscription, voided check, or lease agreement)
  • Payment (check, money order, or major credit card)

Here are the credit bureau addresses you should use to mail your security freeze application and documentation.

Equifax Security Freeze
P.O. Box 105788
Atlanta, Georgia 30348

Experian Security Freeze
P.O. Box 9554
Allen, TX 75013

TransUnion LLC
P.O. Box 2000
Chester, PA 19022-2000


Scams Targeting Older Adults

The elderly are the fastest growing segment of our society and they are also an important part of our country's economy.

Avoiding Fraud

Don’t be a fraud victim. A basic understanding of how scam artists work can help you to avoid fraud and protect your hard-earned money. 

General Internet Security

Securing Your Computer

Recovering from an Attack

Copyright 2013 Credit Union National Association Inc. Information subject to change without notice. For use with members of a single credit union. All other rights reserved.