Coronavirus (COVID-19) Update: March 17, 2020
For the health and safety of our members and employees, to help prevent the spread of the Coronavirus (COVID-19) and in consensus with recommendations from local, state and national health officials, our Southside branch lobby will close at the start of business Wednesday, March 18th. While the lobby is closed, the drive-thru lanes will remain open to serve you. At the present time, our Northside branch lobby will remain open as well as our in-store branch locations; however, we strongly encourage drive-thru service for your COVID-19 protection.
For your convenience, our self-service resources are available to you 24/7. Members are encouraged to download the MyCoast app in the Apple App Store or Google Play™. Through the app, you can complete transactions such as check deposits, loan payments, bill payments, transfers and more. You can also access your account by calling ART, our audio response teller available at 904-346-1700 or 1-800-444-1811, option 2.
In addition to our digital services, we participate in shared branching facilities that are also available to serve you in some capacity. For a list of shared branching facilities, visit https://co-opcreditunions.org/locator.
Thank you for your support and cooperation as we continue to make decisions based on the safety and well-being of the communities we serve. Should you have any concerns, please contact our Member Service Center where our team is available to assist you Monday-Friday, 8:00 a.m to 5:00 p.m. You can reach them at (904) 346-1700 or 1 (800) 444-1811, option 4.
We wish all the best to you and your family and will continue to provide updates as they become available.