Question 1:     Why does Coastline require a $5 deposit to open a savings account? Is this a membership fee?

Answer 1:        The $5 is not a membership fee. It is your money.  A $5 minimum balance is required on all share savings accounts. However, if you close your new account within the first 6 months of the opening date you will be assessed a $10.00 processing fee.

Question 2:     I want to open an account but I don't have a Driver’s License. What other photo id do you accept?

Answer 2:        A State Issued Identification Card is acceptable as long as you can provide us with two additional forms of identification with your current address and your social security number. A passport is also acceptable.

Question 3:     What are acceptable additional forms of identification?

Answer 3:        A passport, current employee ID, high school or college ID and/or a major credit card. The following documents are also acceptable but they must have your name and current address: a pay stub and/or utility bill (phone, electric, cable, satellite, water)

Question 4:     What if my Driver’s License or State Issued ID does not reflect my current address?

Answer 4:        Two additional forms of Identification with your current address are required (see Answer to Question 3 above that lists acceptable forms of additional identification).

Question 5:     When I opened my account I was told that the USA Patriot Act required that I show proof of my current address. What is the USA Patriot Act?

Answer 5:        The USA PATRIOT ACT requires all financial institutions to obtain, verify and record information that identifies each person who opens an account, including joint account holders. These new procedures are designed to prevent crimes, such as identity theft and account fraud that terrorists commit to finance their operations against the U.S. and its citizens. You can rest assured that we will only request information required by the law…and that we will use the information only for purposes of complying with the law. As always, your privacy is our top concern and we will always respect and protect it.

Question 6:     What types of youth accounts are available at Coastline Federal Credit Union?

Answer 6:        The Sand Dollar Club is for children 12 and under.

The Wave Riders Club is for teenagers ages 13-18.

A $5.00 minimum deposit is required to open either account.

Question 7:     Where can I find a membership application?

Answer 7:        You can download the membership application on-line at www.coastlinefcu.org, (click on the On-Line documents button located on the left side of the home page) bring it or mail it along with a check or money order for your initial deposit, or stop by any of our full service locations and see a Member Service Representative.