E- Services
e-Statements


e-Statements  provide you with an environmentally friendly way to receive your Coastline statements. With no need to wait for your statements to arrive in the mail, e-statements offer the convenience and flexibility to view your statement 24/7. When you receive e-Statements, you also have access to Check Imaging, where you’re able to view, print and save copies of your cleared checks. e-Statement users still receive our monthly newsletter, as well as any extra information about exciting monthly promotions, in electronic format.  Best of all, using e-Statements is FREE! 

 With e-Statements, you can:

  • Keep 12 months of past statements electronically to save or print for your records.
  • View scanned versions of your cleared checks.
  • Enjoy 24/7 access to your monthly statement.
  • Feel good about keeping your identity safe. Your account information is maintained on our secure site.
  • Forget about fees associated with reprinting past statements and cleared checks.
  • Never wait for your statement to arrive in the mail again. An e-mail will alert you that your statement is ready to be viewed.  

Before You Begin:

To enroll in e-Statements, you must be able to access CoastNet Online Banking, which requires an access code/password that is created in ART, our Audio Response Teller.  To create an access code/password, call 346-1700, option 2. For detailed instructions, go to our Online Documents webpage and under e-Services click on How to Establish an ART Access Code

If you have used ART or CoastNet in the past, your access code/password is already established.

 e-Statements also requires your account to have a valid e-mail address on file. To update or add your e-mail address to your account, please call a Member Service Representative at (904) 346-1700 option 3 or (800) 444-1811 option 3.

Click here for step by step instructions on how to sign up for e-Statements!

Click here for e-Statement Frequently Asked Questions.
ART (Audio Response Teller)


ART-Audio Response Teller (telephone banking)
ART is Coastline Federal Credit Union’s 24-hour Audio Response Teller. With ART and a touch-tone phone, you can access your Coastline account anytime, anywhere by calling 904-346-1700 option 2, or when you're out of town, use the toll free number 1-800-444-1811, option 2.

ART offers a variety of options:

  • Obtain account balances
  • Verify checks that have cleared
  • Verify deposits
  • Transfer funds
  • Make advances from your Line of Credit
  • Obtain year-to-date dividend and interest information
  • And more!

1st Time ART Users

If you have never used ART, simply call (904) 346-1700 or (800) 444-1811 and press 2. ART will ask you to enter your account number, the entire nine digit social security number of the primary member on the account and to create a four digit access code/password. Once the Access code/password has been set up, you can return to CoastNet and access your account. If you have used ART in the past, an access code/password is already set up on your account. If you cannot remember that access code/password, you must contact our office and we will reset your account so that you can select a new access code/password.

CoastNet Online Banking


What is CoastNet Online Banking?
CoastNet is designed as a tool for members to provide easy access to their account at times when it may not be convenient to come into the lobby. CoastNet allows you to securely access your account and to perform a variety of transactions online, and best of all, it’s free! Convenience, whether you are at home, at the office or on vacation, you can now access your funds at Coastline through your own personal computer. Using CoastNet, you can:

  • Obtain account balances
  • Find out what checks have cleared
  • Review history on specific accounts
  • Transfer between accounts (limit of 6 per month*)
  • Make transfer payments to your Coastline loan(s) 
  • Obtain year-to-date dividend and tax information
  • Enroll and Pay Bills using Online Bill Pay (No monthly charge)
  • Enroll and view e-statements
  • View Cleared checks
  • And much, much more!

 

Getting Started with CoastNet after selecting an Access Code in ART (Audio Response Teller).
Using CoastNet is a fast and convenient way to access your account at Coastline.

  1. Go to www.coastlinefcu.org to access Coastline’s home page. Click on the CoastNet logo at the top right of the page which will then take you to the CoastNet log-in screen.
  2. You will need to create a username so click on No username?Click here. You will then be prompted to enter your account number and your 4 digit ART Access Code/password.
  3. You will then select an e-stamp picure and create an e-stamp phrase.
  4. You may be asked to enter your password again which is your four digit ART access code and then click Login
Online Bill Pay


Online Bill Pay Demo

Tired of spending hours writing checks, buying stamps and paying your bills and then worrying about whether your bills will get there on time?

Tired of going from website to website and going through the pay my bill process multiple times? 

Relax, take control of your finances, and enjoy the convenience of Online Bill Pay.

Bill Pay is free to all members with a Coastline checking account.

You can pay an unlimited amount of bills for free.

How to enroll in our free Online Bill Pay

If you already use CoastNet Online Banking then go to our website at www.coastlinefcu.org and login to CoastNet Online Banking using your username and password (access code).

Once you are logged in to your account, click on the on-line bill pay icon which is on the left hand side of the menu screen.

An enrollment screen will appear. Follow the prompts.

 If you have never used CoastNet Online Banking, please go to the ART (Audio Response Teller) webpage and follow the instructions for first time ART users.

Troubleshooting Tips

1) Enrollment screen does not appear

If the enrollment screen does not appear try holding down the control (CTRL) key and then clicking on Online Bill Pay from the menu screen. This should override the pop-up blocker.

2) Bill Pay screen does not appear

If the bill pay screen does not appear try holding down the control (CTRL) key and then clicking on On-line Bill pay from the menu screen. This should override the pop-up blocker.

3) You have never used CoastNet Online Banking before.

Before you can login to CoastNet Online Banking you must first create an access code/password in ART (Audio Response Teller).

 

24/7 Free Bill Pay Support

 Please contact bill pay at 1-888-918-7538. 

Copyright © 2008 Coastline FCU.

Your savings are insured with the highest combination of federal/private share savings deposit insurance available… $350,000 for individual share accounts, $350,000 for joint accounts and $350,000 for Individual Retirement Accounts. ESI provides members up to $250,000 in coverage, in addition to the standard $100,000 of share deposit insurance protection from the National Credit Union Administration (NCUA) an agency of the federal government.



Coastline FCU Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency