e-Statements  provide you with an environmentally friendly way to receive your Coastline statements. With no need to wait for your statements to arrive in the mail, e-statements offer the convenience and flexibility to view your statement 24/7. When you receive e-Statements, you also have access to Check Imaging, where you’re able to view, print and save copies of your cleared checks. e-Statement users still receive our monthly newsletter, as well as any extra information about exciting monthly promotions, in electronic format.  Best of all, using e-Statements is FREE! 

 With e-Statements, you can:

• Keep 12 months of past statements electronically to save or print for your records.
• View scanned versions of your cleared checks.
• Enjoy 24/7 access to your monthly statement.
• Feel good about keeping your identity safe. Your account information is maintained on our secure site.
• Forget about fees associated with reprinting past statements and cleared checks.
• Never wait for your statement to arrive in the mail again. An e-mail will alert you that your statement is ready to be viewed.  

Before You Begin:

To enroll in e-Statements, you must be able to access CoastNet Online Banking, which requires an access code/password that is created in ART, our Audio Response Teller.  To create an access code/password, call 346-1700, option 2. For detailed instructions, go to our Online Documents webpage and under e-Services click on How to Establish an ART Access Code

If you have used ART or CoastNet in the past, your access code/password is already established.

 e-Statements also requires your account to have a valid e-mail address on file. To update or add your e-mail address to your account, please call a Member Service Representative at (904) 346-1700 option 3 or (800) 444-1811 option 3.

ART-Audio Response Teller (telephone banking)
ART is Coastline Federal Credit Union’s 24-hour Audio Response Teller. With ART and a touch-tone phone, you can access your Coastline account anytime, anywhere by calling 904-346-1700 option 2, or when you're out of town, use the toll free number 1-800-444-1811, option 2.

ART offers a variety of options:

• Obtain account balances
• Verify checks that have cleared
• Verify deposits
• Transfer funds
• Make advances from your Line of Credit
• Obtain year-to-date dividend and interest information
• And more!

What is CoastNet Online Banking? 
CoastNet is designed as a tool for members to provide easy access to their account at times when it may not be convenient to come into the lobby. CoastNet allows you to securely access your account and to perform a variety of transactions online, and best of all, it’s free! Convenience, whether you are at home, at the office or on vacation, you can now access your funds at Coastline through your own personal computer. Using CoastNet, you can:

• Obtain account balances
• Find out what checks have cleared
• Review history on specific accounts
• Transfer between accounts (limit of 6 per month*)
• Make transfer payments to your Coastline loan(s) 
• Obtain year-to-date dividend and tax information
• Enroll and Pay Bills using Online Bill Pay (No monthly charge)
• Enroll and view e-statements
• View Cleared checks

And much, much more!

Account Protection That Works 24/7

CoastNet Online Banking includes an enhanced security feature.

For CoastNet Online Banking Security Feature FAQs, click HERE.

We want to remind you that this added security feature will make your online banking experience even safer because it monitors your account even when you’re not online! Most of the time you won’t notice that this feature is even there…although your account will be protected 24/7.

If you would like to be able to transfer funds from your account to another member's account 24/7 using CoastNet or ART, then you will love our Transfer Out Option. All you have to do is contact us via e-mail*, phone or in-person and request us to set it up for you. Once you are set-up you will be able to make transfers whenever you please using CoastNet or ART. If you are transferring funds from a savings account, please be aware that Reg D limits electronic transfers to 6 per month. Please choose one of the following options:

Option 1:
If you are a joint owner on the account that you want to transfer money into, please  contact a MSR (Member Service Representative) at 346-1700 option 3 by phone, fax, e-mail* or in person and tell us which account(s) you want set up to receive your transfers.

Option 2:
If you are not a joint owner on the account that you want to transfer funds into, you will need to have the receiving member fill out an Account Transfer Release Form. The signed form gives us permission to set up the transfer out option and to display the receiving member's name and account number on your account in CoastNet and ART. You can reassure the recipient that you will not be able to see their account balance.  If you would like to set up the transfer out feature on a non-joint account you can download the Account Transfer Out form from our website www.coastlinefcu.org and go to the On-Line Documents web page.  You can also call 904-346-1700 and ask the Receptionist to mail, fax or e-mail you the form. When we receive the signed form, we will then set up your transfer out option.